299et Terms and Conditions — Please Read Before Use

299et (bundles under https://299et.app) is a popular online betting and gaming platform in Bangladesh. These Terms and Conditions ("Terms") constitute a legal agreement between 299et and its users ("you" or "Member").

By registering on or using the 299et platform, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with any of these Terms, please refrain from using the platform.

These Terms are consistent with applicable laws and regulations in Bangladesh. 299et operates under an international gaming authority licence and conducts all activities with full transparency.

To open an account on 299et, you must meet the following requirements. Providing inaccurate information or violating these rules gives 299et the right to suspend or close your account.

Registration Eligibility

• You must be at least 18 years of age.
• You must provide accurate and truthful information.
• Only one account is permitted per person.
• Online gaming must be legally permitted in your jurisdiction.
• All transactions must be made using your own bank or mobile banking account.

Prohibited Activities

• Opening an account under someone else's name or with a false identity is strictly prohibited.
• Opening multiple accounts will be treated as bonus fraud.
• The use of bots, automation tools, or any third-party software is strictly prohibited.
• Money laundering and all forms of illegal financial activity are strictly prohibited.

Account Verification (KYC)

After registering on 299et, your identity may be verified. The KYC (Know Your Customer) process may require a copy of your National ID, passport, or driving licence. Withdrawals may be restricted until verification is complete.

The minimum age to participate on 299et is 18. We are committed to protecting minors from gaming. By registering, you confirm that you are 18 years of age or older.

If 299et suspects that a member is underage, the account will be suspended immediately and documents will be requested to verify age. If the verification confirms the member is underage, the account will be permanently closed and any remaining balance may not be refunded.

299et supports fast and secure transactions through Bangladesh's major mobile banking services. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• The minimum deposit amount is BDT 500.
• Instant deposits are available via Mobile Banking, Nagad, and Rocket.
• Only use payment methods registered in your own name.
• Depositing from another person's account is strictly prohibited.

Withdrawal Rules

• The minimum withdrawal amount is BDT 1,000.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals may only be made using the same method used for the original deposit.
• 299et reserves the right to place a hold on withdrawals involving suspicious transactions.

299et regularly offers attractive bonuses and promotions. All bonuses are subject to specific terms, and failure to comply with these terms may result in the bonus being forfeited.

Welcome Bonus

New Members will receive a special welcome bonus on their first deposit. This bonus is usable as cash, but a minimum wagering of 10x must be completed before withdrawal.

Reload Bonus & Cashback

• Regular Members may receive a reload bonus every week.
• A cashback percentage is awarded on losing bets.
• Each promotion has its own validity period and terms, which are detailed on the promotions page.

Bonus Policy

• Bonus offers are for personal use only. Using bonuses across multiple accounts will be treated as fraud.
• Withdrawing before completing the wagering requirement will result in the bonus being forfeited.
• 299et reserves the right to modify, suspend, or cancel any bonus offer at any time.
• 299et's decision on all bonus-related matters is final.

299et offers a wide range of gaming options including Sports Betting, casino games, and slots. Separate rules apply to each category. All bets are final once confirmed and cannot be changed.

Bet Limits

• The minimum bet amount is BDT 10.
• Maximum bet limits vary by game and event.
• Odds in live betting can change at any time.

Void & Invalid Bets

• 299et reserves the right to void any bet recorded at incorrect odds due to a technical error.
• If an event is cancelled, the stake will be refunded.
• Any bet found to be connected to match-fixing or manipulation will be voided.

299et believes gaming should be a source of entertainment, not a solution to financial problems. We encourage every Member to play responsibly. 299et provides a range of tools to help you keep your gaming habits in check.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Suspend your account for a temporary break.
• Reality Check: You will receive periodic reminders showing how much time and money you have spent.

If you or someone you know is struggling with a gaming addiction, please visit our Responsible Gaming page or contact our support team.

Protecting your personal and financial information is 299et's top priority. We use bank-grade SSL encryption and advanced firewall technology.

Account Security

• Never share your password with anyone.
• Keep Two-Factor Authentication (2FA) enabled.
• If you notice any suspicious activity, notify support immediately.
• Avoid logging in to 299et over a public Wi-Fi network.

Read our Privacy Policy for full details on how your personal information is collected and used.

You may close your account at any time by contacting our support team. Any pending withdrawals will be processed before the account is closed.

Closed by 299et

299et may suspend or close your account for the following reasons:

• If any provision of these Terms is breached.
• If fraudulent or deceptive activity is detected.
• Where there is suspicion of money laundering or any illegal financial activity.
• Registering with false or misleading information.
• If the account has been inactive for an extended period (12 months+).

If you encounter any issue or dispute while using 299et, please contact our customer support team first. Most issues are resolved within 24–48 hours.

Dispute Resolution Process

• Step 1: Submit your complaint via support chat.
• Second step: If the issue remains unresolved, write to [email protected] with full details.
• Third step: Our senior management team will review the matter.
• Final step: The matter will be resolved through independent arbitration.

These Terms are governed by international gaming laws and applicable regulations. All decisions made by 299et are final, though Members will have the opportunity to appeal through a fair process.